The fastest way to reach us
WhatsApp & Support
Fastest response. Use for general questions, status checks, and urgent issues.
Chat on WhatsApp+92 349 9387775
Best for refund requests, complaints, and formal correspondence.
Email Careers Teamcareers_svhs@unexplores.com
Response times
- WhatsApp: typically within a few hours during working days (09:00–19:00 PKT).
- Email: within 1 business day for routine queries, up to 2 business days for refund / dispute requests.
- Applications: reviewed within 24 business hours of submission.
What to include in your message
- The email address registered on your applicant account.
- The relevant application number, position title, or challan number (where applicable).
- A clear description of your question or issue, and screenshots if helpful.
- For payment / refund matters: bank or wallet used and date of transaction.
Important security note: We will never ask for your password, OTP codes, or full credit-card numbers over email or WhatsApp. If anyone claiming to represent us asks for these, treat it as a scam and report it to careers_svhs@unexplores.com.
Operating entity
UnExplores Tech Innovations
Operator of the Shaheen Telehealth Jobs & Careers portal on behalf of Shaheen Visionary Health Solutions.
Operator of the Shaheen Telehealth Jobs & Careers portal on behalf of Shaheen Visionary Health Solutions.
SECP CUIN:
D&B D-U-N-S® Number:
Main site: unexplores.com
SVHS portal: svhs.unexplores.com
0268046D&B D-U-N-S® Number:
77-532-7461Main site: unexplores.com
SVHS portal: svhs.unexplores.com
Leadership contacts
Dr Ibrar Akhtar
Head of Department · Careers Portal
Director of Marketing & Sales, SVHS
Head of Department · Careers Portal
Director of Marketing & Sales, SVHS
Syed Saqib Imad
Founder & CEO · UnExplores Tech Innovations
Founder & CEO · UnExplores Tech Innovations
Direct contact with leadership is reserved for escalations from the careers team. Please always email careers_svhs@unexplores.com first so your case is logged and routed.